Pricing Resellers Contact Us

Addons

Login

Contact

Talk to GsmWhale

Sales, licensing, reseller onboarding or an installation that is misbehaving — pick the channel that fits and you will get a human, not an autoresponder.

Telegram The fastest route. Sales, licensing and pre-sale questions answered by the team that builds it. @gsmeyeadmin Email support Best for account issues, invoices and anything that needs a paper trail. [email protected] Bug reports Something broken in your install? Post it on the board so it is tracked, not lost in a chat. Open a report GitHub Public tooling, scripts and the client libraries you can fork or open an issue against. github.com/gsmwhale

What to include

The difference between a one-message fix and a three-day thread is usually the first message. Include these and we can get straight to the answer.

For a technical issue

  • Your panel URL and version (shown in the footer)
  • Which add-on is involved, and whether it is enabled
  • What you did, what you expected, what happened instead
  • The exact error text or a screenshot of it

For licensing or sales

  • Which plan you are on, or the one you are considering
  • Your order reference if you already have one
  • Whether you need reseller or distributor terms
  • Any deadline you are working against
FAQ

Questions, answered.

Telegram is usually within a few hours during business days. Email is typically same-day. Anything that arrives overnight is answered the next morning.

Yes. We can install and configure GsmWhale on your server, migrate existing data, and connect your suppliers and payment gateways for you.

That is what the reseller programme is for. Start from the Resellers page or message us directly and we will walk you through the terms.

Yes — see the Support Agreement for the response targets, channels and what is covered under each plan.

Still not sure who to ask?

Send one message to the Telegram channel and we will point you to the right place — even if that place is not us.

Message us on Telegram